Lumos Outage History

There were 6 Lumos outages since February 10, 2026 totaling 15h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lumos.com

Minor April 27, 2026

Manually launched integration syncs failing to start

Detected by Pingoru: Apr 27, 2026, 08:46 PM UTC
Resolved: Apr 27, 2026, 09:36 PM UTC
Duration: 50m

Affected: Hosted IntegrationsOn-Prem Integrations

Timeline · 2 updates

identified Apr 27, 2026, 08:46 PM UTC

Manually launched integration syncs are failing to launch. Our team has identified where the issue was introduced and is rolling back the change now. Regularly scheduled syncs are unaffected and should continue as normal.
resolved Apr 27, 2026, 09:36 PM UTC

This issue is now resolved—any manually launched syncs should proceed without issue.

Read the full incident report →

Minor April 21, 2026

Missing Activity Log Events

Detected by Pingoru: Apr 21, 2026, 05:42 PM UTC
Resolved: Apr 21, 2026, 09:39 PM UTC
Duration: 3h 57m

Affected: Platform

Timeline · 4 updates

investigating Apr 21, 2026, 05:42 PM UTC

We are currently investigating an issue where Activity Log events are failing to display in the UI.
identified Apr 21, 2026, 05:49 PM UTC

Our engineers have identified the root cause - events have been queued but are delayed.
monitoring Apr 21, 2026, 05:57 PM UTC

All events will be restored as the queue drains. The team will continue monitoring through a full resolution.
resolved Apr 21, 2026, 09:39 PM UTC

This incident has been resolved. All Activity Log events are visible again, and new Activity Log events will be displayed without a delay.

Read the full incident report →

Notice March 18, 2026

Slack and ITSM Notification Failures

Detected by Pingoru: Mar 18, 2026, 11:00 PM UTC
Resolved: Mar 18, 2026, 11:00 PM UTC
Duration: —

Timeline · 1 update

resolved Mar 19, 2026, 02:28 AM UTC

A transient issue impacting the delivery of Slack and ITSM communications was identified. A subset of customers may see error tasks generated as a result of the access requests filed during the time of this issue.

Read the full incident report →

Major February 18, 2026

Provisioning Workflow Getting Stuck

Detected by Pingoru: Feb 18, 2026, 04:31 PM UTC
Resolved: Feb 18, 2026, 08:19 PM UTC
Duration: 3h 47m

Affected: AppStoreLifecycle Management

Timeline · 4 updates

investigating Feb 18, 2026, 04:31 PM UTC

Our team is currently investigating an issue where access requests are getting 'stuck' in the provisioning phase. We'll provide updates on a root cause and resolution ASAP.
investigating Feb 18, 2026, 04:33 PM UTC

We are continuing to investigate this issue.
identified Feb 18, 2026, 05:31 PM UTC

The issue has been identified, and we are rolling out a fix that will resume all Access Requests that became 'stuck' with the Pending Provisioning status.
resolved Feb 18, 2026, 08:19 PM UTC

This incident has been resolved. Any Access Requests that became 'stuck' with the "Pending Provisioning" status have resumed and will continue running as expected now.

Read the full incident report →

Minor February 12, 2026

Inability to use Search Bar in UI Popups

Detected by Pingoru: Feb 12, 2026, 04:19 PM UTC
Resolved: Feb 12, 2026, 04:40 PM UTC
Duration: 21m

Affected: AppStoreAccess ReviewsLifecycle Management

Timeline · 3 updates

identified Feb 12, 2026, 04:19 PM UTC

The team has observed an issue impacting ability to utilize the search bar in popups throughout the UI. Our engineers have identified a root cause of the issue and are working to mitigate.
monitoring Feb 12, 2026, 04:38 PM UTC

Our team has deployed a fix and are monitoring for continued success within the UI. Please refresh your browser to update.
resolved Feb 12, 2026, 04:40 PM UTC

Confirming all tests demonstrate issue resolution. The search bar is now working as expected, and all functionality has been restored.

Read the full incident report →

Critical February 10, 2026

Some on-prem connector syncs are incorrectly returning all accounts as inactive

Detected by Pingoru: Feb 10, 2026, 05:15 AM UTC
Resolved: Feb 10, 2026, 11:45 AM UTC
Duration: 6h 29m

Affected: On-Prem Integrations

Timeline · 5 updates

investigating Feb 10, 2026, 06:49 AM UTC

We are investigating an incident causing offboarding workflows to be erroneously triggered by on-prem, source-of-truth application syncs. Some customers may be impacted during this time. We are actively working to mitigate and resolve this issue.
investigating Feb 10, 2026, 06:54 AM UTC

We are continuing to investigate this issue.
identified Feb 10, 2026, 10:08 AM UTC

We’ve identified the root cause of the issue and are deploying the rollback. In the interim, we’ve also temporarily disabled all syncs as of Feb 9 10:08 PM PT while we roll out the fixed code.
monitoring Feb 10, 2026, 11:49 AM UTC

We have deployed the rollback and have successfully verified that the root issue has been resolved. We have launched corrected syncs for impacted domains and will continue to monitor them.
resolved Feb 10, 2026, 03:00 PM UTC

The syncs have been completed successfully, resolving any incorrect data.

Read the full incident report →

Looking to track Lumos downtime and outages?

Pingoru polls Lumos's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

Real-time alerts when Lumos reports an incident
Email, Slack, Discord, Microsoft Teams, and webhook notifications
Track Lumos alongside 5,000+ providers in one dashboard
Component-level filtering
Notification groups + maintenance calendar

Start monitoring Lumos for free

5 free monitors · No credit card required