Lumos incident
Okta 'Remove From Group' steps are failing in Lumos
Lumos experienced a minor incident on October 15, 2025 affecting Platform, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2025, 02:14 PM UTC
Our team is aware of an issue that's resulting in 'Remove From Group' Okta operations failing. If impacted, you may see errors associated with these operations in the activity log, or in the form of error tasks or notifications. We're investigating the issue and will provide updates as we learn more.
- monitoring Oct 14, 2025, 04:42 PM UTC
A fix has been deployed, and our team is monitoring to ensure that the issue is corrected moving forward. We have an additional line of effort that's prioritizing retroactively correcting the failed group removal operations, so any failures should be completed successfully soon. More updates to come.
- resolved Oct 15, 2025, 07:21 AM UTC
Our team has now corrected the failed group removal operations, and any affected requests should now be marked as completed.