Lumos incident

Lumos On-prem proxy server is down

Minor Resolved View vendor source →

Lumos experienced a minor incident on June 25, 2025 affecting Platform, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 11:45 PM UTC
Resolved
Jun 26, 2025, 01:08 AM UTC
Duration
1h 23m
Detected by Pingoru
Jun 25, 2025, 11:45 PM UTC

Affected components

Platform

Update timeline

  1. investigating Jun 26, 2025, 12:00 AM UTC

    On-prem agents may be inoperative. We are currently investigating this issue.

  2. resolved Jun 26, 2025, 02:30 AM UTC

    We successfully deployed a fix and confirmed that the on-prem-proxy-server is now working as expected.