Lumos incident

Manually launched integration syncs failing to start

Minor Resolved View vendor source →

Lumos experienced a minor incident on April 27, 2026 affecting Hosted Integrations and On-Prem Integrations, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 08:46 PM UTC
Resolved
Apr 27, 2026, 09:36 PM UTC
Duration
50m
Detected by Pingoru
Apr 27, 2026, 08:46 PM UTC

Affected components

Hosted IntegrationsOn-Prem Integrations

Update timeline

  1. identified Apr 27, 2026, 08:46 PM UTC

    Manually launched integration syncs are failing to launch. Our team has identified where the issue was introduced and is rolling back the change now. Regularly scheduled syncs are unaffected and should continue as normal.

  2. resolved Apr 27, 2026, 09:36 PM UTC

    This issue is now resolved—any manually launched syncs should proceed without issue.