Is Lumos down?

Last checked 2m ago
Current status
Lumos is up

No incidents right now.

  • Official status page: status.lumos.com
  • Checked every 5 minutes
  • 8 components tracked

Lumos is operational right now. Last checked 2m ago; the most recent incident resolved 2d ago.

Real-time Lumos status, recent outages, and incident history: pulled directly from Lumos's official status page at status.lumos.com every 5 minutes. Pingoru tracks 8 Lumos services and has captured 6 incidents in the last 90 days (97.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Lumos reports a new incident, free for 3 monitors, no credit card.

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Lumos uptime 97.78% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 11h 24m
    Started Oct 29, 2026, 01:35 AM UTC · Resolved Oct 29, 2026, 12:59 PM UTC
    AppStore
    Timeline · 2 updates
    • identified · Oct 29, 2026, 12:32 PM UTC

      Our team has identified an issue with our Access Request Agent, where all requests are resulting in 403 errors. We've identified the root cause and are working on a fix.

    • resolved · Oct 29, 2026, 01:10 PM UTC

      Our team deployed a fix, and the Access Request Agent's full functionality has been restored.

    Latest: Our team deployed a fix, and the Access Request Agent's full functionality has been restored.

  2. Resolved 17m
    Started Oct 15, 2026, 01:40 PM UTC · Resolved Oct 15, 2026, 01:57 PM UTC
    AppStore
    Timeline · 3 updates
    • identified · Oct 15, 2026, 01:40 PM UTC

      Users who approve access requests but aren't Lumos admins are being sent to the AppStore when they open Task Center. This issue is impacting all customers. Our engineering team has identified the root cause and is actively working on a fix.

    • monitoring · Oct 15, 2026, 01:56 PM UTC

      A fix has been implemented, and we're monitoring for a full resolution.

    • resolved · Oct 15, 2026, 01:57 PM UTC

      This issue is now fully resolved.

    Latest: This issue is now fully resolved.

  3. Resolved 55m
    Started Oct 14, 2026, 01:58 PM UTC · Resolved Oct 14, 2026, 02:53 PM UTC
    Platform
    Timeline · 5 updates
    • investigating · Oct 14, 2026, 01:58 PM UTC

      Our engineers are investigating reports of the Lumos UI loading slowly, or failing to load all together. We will share updates here as we have them.

    • investigating · Oct 14, 2026, 02:00 PM UTC

      We are continuing to investigate this issue.

    • identified · Oct 14, 2026, 02:10 PM UTC

      We've identified the likely cause of the issue affecting all customers. The Lumos UI may continue to load slowly or fail to load as we work on a fix. We'll share updates as we make progress.

    • monitoring · Oct 14, 2026, 02:31 PM UTC

      Lumos is back up after our team stepped in with a hotfix. A permanent fix is deploying now, and we’ll stay in Monitoring until it lands and we've confirmed things are fully back to normal.

    • resolved · Oct 14, 2026, 02:53 PM UTC

      The issue causing the Lumos UI to load slowly or fail to load has been resolved. All systems are operating normally.

    Latest: The issue causing the Lumos UI to load slowly or fail to load has been resolved. All systems are operating normally.

  4. Resolved 3d 21h
    Started Sep 10, 2026, 10:37 PM UTC · Resolved Sep 14, 2026, 08:26 PM UTC
    AppStoreAccess Reviews
    Timeline · 3 updates
    • identified · Sep 11, 2026, 02:08 PM UTC

      Our team has identified an issue resulting in ITSM tickets failing to be created by our system, starting at about 22:37:43 UTC. A root cause has been identified, and we're now working on a fix.

    • monitoring · Sep 11, 2026, 02:34 PM UTC

      A fix has been implemented and we are monitoring to confirm that all is working.

    • resolved · Sep 14, 2026, 08:26 PM UTC

      This incident is resolved. Our team has backfilled any ITSM tickets that had initially failed to be created. Please reach out to [email protected] with any questions or concerns.

    Latest: This incident is resolved. Our team has backfilled any ITSM tickets that had initially failed to be created. Please reach out to [email protected] with any questions or concerns.

  5. Resolved 3d 22h
    Started Aug 06, 2026, 08:27 PM UTC · Resolved Aug 10, 2026, 06:41 PM UTC
    Platform
    Timeline · 4 updates
    • identified · Aug 06, 2026, 08:27 PM UTC

      We're investigating an incident where access for several users was removed by an inactivity workflow despite the conditions not being met. We've identified the cause and are working on resolving it.

    • identified · Aug 06, 2026, 08:56 PM UTC

      Inactivity Workflows have been temporarily disabled while we work to resolve this issue.

    • identified · Aug 06, 2026, 11:15 PM UTC

      We've root caused and remediated the underlying issue. The Inactivity Workflows will remain disabled for the time being. We will be in touch with affected customers.

    • resolved · Aug 10, 2026, 06:41 PM UTC

      This has now been resolved. Any impacted customers will be contacted by the Lumos team.

    Latest: This has now been resolved. Any impacted customers will be contacted by the Lumos team.

Incident record

Since April 2026 · Statuspage by Atlassian · 8 components checked every 5 minutes
53incidents recorded
21last 12 months
5last 90 days
17 hourstypical duration, 12 months

The longest incident in the last year, Increased failure rate for Okta permission syncs on December 12, 2025, ran for 4 days. 3 maintenance windows announced in the same period.

Most affected components, last 12 months

  • AppStore8
  • Platform6
  • Access Reviews3
  • Lifecycle Management3
  • Hosted Integrations2

Latest incidents

  • Access Request Agent Down October 29, 2026 · 11 hours · degraded service

    Our team has identified an issue with our Access Request Agent, where all requests are resulting in 403 errors. We've identified the root cause and are working…

  • Task Center Redirects for Non-Admin Users October 15, 2026 · 17 minutes · degraded service

    Users who approve access requests but aren't Lumos admins are being sent to the AppStore when they open Task Center. This issue is impacting all customers. Our…

  • Lumos UI loading slowly October 14, 2026 · 55 minutes · major outage

    Our engineers are investigating reports of the Lumos UI loading slowly, or failing to load all together. We will share updates here as we have them.

Outage history

Past 90 days · 5 incidents View full outage history →