Is Lumos down?
Last checked 2m agoNo incidents right now.
Lumos is operational right now. Last checked 2m ago; the most recent incident resolved 2d ago.
Real-time Lumos status, recent outages, and incident history: pulled directly from Lumos's official status page at status.lumos.com every 5 minutes. Pingoru tracks 8 Lumos services and has captured 6 incidents in the last 90 days (97.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Lumos reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- AppStore
Timeline · 2 updates
- identified · Oct 29, 2026, 12:32 PM UTC
Our team has identified an issue with our Access Request Agent, where all requests are resulting in 403 errors. We've identified the root cause and are working on a fix.
- resolved · Oct 29, 2026, 01:10 PM UTC
Our team deployed a fix, and the Access Request Agent's full functionality has been restored.
Latest: Our team deployed a fix, and the Access Request Agent's full functionality has been restored.
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- AppStore
Timeline · 3 updates
- identified · Oct 15, 2026, 01:40 PM UTC
Users who approve access requests but aren't Lumos admins are being sent to the AppStore when they open Task Center. This issue is impacting all customers. Our engineering team has identified the root cause and is actively working on a fix.
- monitoring · Oct 15, 2026, 01:56 PM UTC
A fix has been implemented, and we're monitoring for a full resolution.
- resolved · Oct 15, 2026, 01:57 PM UTC
This issue is now fully resolved.
Latest: This issue is now fully resolved.
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- Platform
Timeline · 5 updates
- investigating · Oct 14, 2026, 01:58 PM UTC
Our engineers are investigating reports of the Lumos UI loading slowly, or failing to load all together. We will share updates here as we have them.
- investigating · Oct 14, 2026, 02:00 PM UTC
We are continuing to investigate this issue.
- identified · Oct 14, 2026, 02:10 PM UTC
We've identified the likely cause of the issue affecting all customers. The Lumos UI may continue to load slowly or fail to load as we work on a fix. We'll share updates as we make progress.
- monitoring · Oct 14, 2026, 02:31 PM UTC
Lumos is back up after our team stepped in with a hotfix. A permanent fix is deploying now, and we’ll stay in Monitoring until it lands and we've confirmed things are fully back to normal.
- resolved · Oct 14, 2026, 02:53 PM UTC
The issue causing the Lumos UI to load slowly or fail to load has been resolved. All systems are operating normally.
Latest: The issue causing the Lumos UI to load slowly or fail to load has been resolved. All systems are operating normally.
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- AppStoreAccess Reviews
Timeline · 3 updates
- identified · Sep 11, 2026, 02:08 PM UTC
Our team has identified an issue resulting in ITSM tickets failing to be created by our system, starting at about 22:37:43 UTC. A root cause has been identified, and we're now working on a fix.
- monitoring · Sep 11, 2026, 02:34 PM UTC
A fix has been implemented and we are monitoring to confirm that all is working.
- resolved · Sep 14, 2026, 08:26 PM UTC
This incident is resolved. Our team has backfilled any ITSM tickets that had initially failed to be created. Please reach out to [email protected] with any questions or concerns.
Latest: This incident is resolved. Our team has backfilled any ITSM tickets that had initially failed to be created. Please reach out to [email protected] with any questions or concerns.
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- Platform
Timeline · 4 updates
- identified · Aug 06, 2026, 08:27 PM UTC
We're investigating an incident where access for several users was removed by an inactivity workflow despite the conditions not being met. We've identified the cause and are working on resolving it.
- identified · Aug 06, 2026, 08:56 PM UTC
Inactivity Workflows have been temporarily disabled while we work to resolve this issue.
- identified · Aug 06, 2026, 11:15 PM UTC
We've root caused and remediated the underlying issue. The Inactivity Workflows will remain disabled for the time being. We will be in touch with affected customers.
- resolved · Aug 10, 2026, 06:41 PM UTC
This has now been resolved. Any impacted customers will be contacted by the Lumos team.
Latest: This has now been resolved. Any impacted customers will be contacted by the Lumos team.
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Incident record
Since April 2026 · Statuspage by Atlassian · 8 components checked every 5 minutesThe longest incident in the last year, Increased failure rate for Okta permission syncs on December 12, 2025, ran for 4 days. 3 maintenance windows announced in the same period.
Most affected components, last 12 months
- AppStore8
- Platform6
- Access Reviews3
- Lifecycle Management3
- Hosted Integrations2
Latest incidents
- Access Request Agent Down
Our team has identified an issue with our Access Request Agent, where all requests are resulting in 403 errors. We've identified the root cause and are working…
- Task Center Redirects for Non-Admin Users
Users who approve access requests but aren't Lumos admins are being sent to the AppStore when they open Task Center. This issue is impacting all customers. Our…
- Lumos UI loading slowly
Our engineers are investigating reports of the Lumos UI loading slowly, or failing to load all together. We will share updates here as we have them.
- Access Request Agent Down ResolvedStarted Oct 29, 2026, 01:35 AM UTC · Resolved Oct 29, 2026, 12:59 PM UTC · 11h 24m
- Started Oct 15, 2026, 01:40 PM UTC · Resolved Oct 15, 2026, 01:57 PM UTC · 17m
- Lumos UI loading slowly ResolvedStarted Oct 14, 2026, 01:58 PM UTC · Resolved Oct 14, 2026, 02:53 PM UTC · 55m
- ITSM tickets failing to be created ResolvedStarted Sep 10, 2026, 10:37 PM UTC · Resolved Sep 14, 2026, 08:26 PM UTC · 3d 21h
- Started Aug 06, 2026, 08:27 PM UTC · Resolved Aug 10, 2026, 06:41 PM UTC · 3d 22h