Luma Health Outage History

There were 3 Luma Health outages since March 4, 2026 totaling 10h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lumahealth.io

Notice March 30, 2026

Slowness across Luma Platform

Detected by Pingoru: Mar 30, 2026, 08:25 PM UTC
Resolved: Mar 31, 2026, 04:14 AM UTC
Duration: 7h 48m

Affected: Luma Health Web (next.lumahealth.io)Luma Health APICommunication ServicesLuma Health Patient Web (patient.lumahealth.io)

Timeline · 11 updates

investigating Mar 30, 2026, 08:25 PM UTC

We're currently experiencing slowness across the Luma platform. Our team is investigating. We'll provide updates as we learn more.
investigating Mar 30, 2026, 08:39 PM UTC

We are continuing to investigate this issue.
investigating Mar 30, 2026, 09:09 PM UTC

Investigation is ongoing. We'll share updates as soon as we have more information.
investigating Mar 30, 2026, 09:27 PM UTC

We are continuing to investigate this issue.
investigating Mar 30, 2026, 10:45 PM UTC

Our team continues to work on identifying this issue.
investigating Mar 30, 2026, 11:44 PM UTC

We're actively working toward a resolution and will keep you informed
investigating Mar 31, 2026, 12:54 AM UTC

We are continuing to investigate this issue.
investigating Mar 31, 2026, 02:00 AM UTC

The root cause has been identified and our team is actively working on a fix.
investigating Mar 31, 2026, 02:56 AM UTC

We've identified the source of the issue and are currently implementing a solution.
monitoring Mar 31, 2026, 04:04 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 31, 2026, 04:14 AM UTC

This incident has been resolved.

Read the full incident report →

Notice March 30, 2026

Luma Health Web intermittent issues

Detected by Pingoru: Mar 30, 2026, 05:08 PM UTC
Resolved: Mar 30, 2026, 06:39 PM UTC
Duration: 1h 31m

Affected: Luma Health Web (next.lumahealth.io)

Timeline · 3 updates

investigating Mar 30, 2026, 05:08 PM UTC

Users may experience intermittent issues when accessing https://next.lumahealth.io. Our Engineering is working on it with the highest possible priority. We will provide updates as soon as they become available. We appreciate your patience and collaboration.
monitoring Mar 30, 2026, 05:27 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 30, 2026, 06:39 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 4, 2026

Slowness on Schedule View

Detected by Pingoru: Mar 04, 2026, 03:41 PM UTC
Resolved: Mar 04, 2026, 04:48 PM UTC
Duration: 1h 7m

Affected: Luma Health Web (next.lumahealth.io)

Timeline · 4 updates

investigating Mar 04, 2026, 03:41 PM UTC

We're experiencing slowness on the Schedule View and are currently looking into the issue. This is currently causing an inability for certain users to access https://next.lumahealth.io/schedule Patient communication is not impacted at this time.
investigating Mar 04, 2026, 04:07 PM UTC

We are continuing to investigate this issue.
monitoring Mar 04, 2026, 04:33 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 04, 2026, 04:48 PM UTC

This incident has been resolved.

Read the full incident report →

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