Luma Health experienced a minor incident on November 18, 2025 affecting Luma Health Web (next.lumahealth.io) and Luma Health API and 1 more component, lasting 7h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:39 PM UTC
We were notified by Cloudflare that they're experiencing Global Network issues that may impact Luma Health services. Our team is actively monitoring the situation and will continue to follow Cloudflare's recovery process. We appreciate your patience, and will keep you updated as more information becomes available. For more Information: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- investigating Nov 18, 2025, 02:20 PM UTC
Our team is still actively monitoring the situation and will continue to follow Cloudflare's recovery process. We appreciate your patience, and will keep you updated as more information becomes available. For more Information: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 02:52 PM UTC
A fix has been implement by the Cloudflare team and they believe it resolved the global incident, we will keep monitoring their recovery process. We appreciate your patience, and will keep you updated as more information becomes available.
- monitoring Nov 18, 2025, 04:08 PM UTC
We will keep monitoring their recovery process. We appreciate your patience, and will keep you updated as more information becomes available. For more Information: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- resolved Nov 18, 2025, 08:56 PM UTC
Cloudflare states that this incident has been resolved. For more information: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7