Resolved after 1 hour, affecting Communication Services, on October 25, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Communication Services
Update timeline
- investigating Oct 25, 2024, 03:03 PM UTC
Some users may be unable to send messages to patients using the Patient Profile Chat. Our team is currently investigating the issue.
- identified Oct 25, 2024, 03:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 25, 2024, 03:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 25, 2024, 04:04 PM UTC
This incident has been resolved.
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