Luma Health incident

Slowness on Schedule View

Minor Resolved View vendor source →

Luma Health experienced a minor incident on March 4, 2026 affecting Luma Health Web (next.lumahealth.io), lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 03:41 PM UTC
Resolved
Mar 04, 2026, 04:48 PM UTC
Duration
1h 7m
Detected by Pingoru
Mar 04, 2026, 03:41 PM UTC

Affected components

Luma Health Web (next.lumahealth.io)

Update timeline

  1. investigating Mar 04, 2026, 03:41 PM UTC

    We're experiencing slowness on the Schedule View and are currently looking into the issue. This is currently causing an inability for certain users to access https://next.lumahealth.io/schedule Patient communication is not impacted at this time.

  2. investigating Mar 04, 2026, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 04, 2026, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 04, 2026, 04:48 PM UTC

    This incident has been resolved.