Is Luma Health down?
Last checked 8m agoNo incidents right now.
Luma Health is operational right now. Last checked 8m ago; the most recent incident resolved 2d ago.
Real-time Luma Health status, recent outages, and incident history — pulled directly from Luma Health's official status page at https://status.lumahealth.io every 5 minutes. Pingoru tracks 23 Luma Health services and has captured 6 incidents in the last 90 days (99.95% uptime). Get email, Slack, Discord, or webhook alerts the moment Luma Health reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Luma Health Web (next.lumahealth.io)
Timeline · 5 updates
- investigating · Jun 11, 2026, 04:31 PM UTC
We are currently investigating reports of slowness in the Luma Platform. Our team is actively working to identify the root cause.
- identified · Jun 11, 2026, 05:01 PM UTC
We have identified the issue causing the slowness in Luma services. Our Engineering team is actively working on a fix and making progress toward full resolution.
- identified · Jun 11, 2026, 06:02 PM UTC
We have identified the issue impacting Luma services performance. Our Engineering team is still working on a fix and is progressing toward a complete resolution.
- monitoring · Jun 11, 2026, 06:28 PM UTC
A fix has been deployed and we are monitoring the results. Luma services are recovering and performance is returning to normal levels.
- resolved · Jun 11, 2026, 07:58 PM UTC
This incident has been resolved. The slowness affecting Luma services has been fully addressed and performance has returned to normal levels. Earlier today, a large-scale data processing operation triggered an unexpected spike in our infrastructure, which led to the slowness some users experienced across Luma services. Our Engineering team identified the root cause, deployed a fix, and is continuing to make improvements to prevent this from happening again.
Latest: This incident has been resolved. The slowness affecting Luma services has been fully addressed and performance has returned to normal levels. Earlier today, a large-scale data proc…
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Timeline · 3 updates
- investigating · May 18, 2026, 03:19 PM UTC
We are currently investigating reports of slowness in Navigator that is impacting Voice performance. Our team has been alerted and is actively looking into the root cause. Further updates will be provided as we learn more.
- identified · May 18, 2026, 04:03 PM UTC
We have identified the root cause of the slowness in Navigator that is impacting Voice performance. Our Engineering team is actively working on a fix and further updates will be provided as we make progress toward resolution.
- resolved · May 18, 2026, 04:35 PM UTC
The slowness in Navigator that was impacting Voice performance has been fully resolved. All systems are operating normally. We apologize for any inconvenience this may have caused and thank you for your patience.
Latest: The slowness in Navigator that was impacting Voice performance has been fully resolved. All systems are operating normally. We apologize for any inconvenience this may have caused …
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- EHR/PM Integration System
Timeline · 1 update
- resolved · May 06, 2026, 12:59 PM UTC
Summary Our SFTP servers were unavailable following a scheduled maintenance window on our Kubernetes cluster, which resulted in an unexpected configuration change on our load balancer, causing SFTP connections to become unavailable. The service has been fully restored. Who was affected Only customers using SFTP file transfers between 8:00 PM PST (May 5) and 5:00 AM PST (May 6) were impacted. All other services remained fully operational during this period. Action Required If you received connection or transfer errors during the affected window, please re-send your files. They will be processed normally. We apologize for the inconvenience.
Latest: Summary Our SFTP servers were unavailable following a scheduled maintenance window on our Kubernetes cluster, which resulted in an unexpected configuration change on our load balan…
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- Luma Health Web (next.lumahealth.io)Luma Health APICommunication ServicesLuma Health Patient Web (patient.lumahealth.io)
Timeline · 11 updates
- investigating · Mar 30, 2026, 08:25 PM UTC
We're currently experiencing slowness across the Luma platform. Our team is investigating. We'll provide updates as we learn more.
- investigating · Mar 30, 2026, 08:39 PM UTC
We are continuing to investigate this issue.
- investigating · Mar 30, 2026, 09:09 PM UTC
Investigation is ongoing. We'll share updates as soon as we have more information.
- investigating · Mar 30, 2026, 09:27 PM UTC
We are continuing to investigate this issue.
- investigating · Mar 30, 2026, 10:45 PM UTC
Our team continues to work on identifying this issue.
- investigating · Mar 30, 2026, 11:44 PM UTC
We're actively working toward a resolution and will keep you informed
- investigating · Mar 31, 2026, 12:54 AM UTC
We are continuing to investigate this issue.
- investigating · Mar 31, 2026, 02:00 AM UTC
The root cause has been identified and our team is actively working on a fix.
- investigating · Mar 31, 2026, 02:56 AM UTC
We've identified the source of the issue and are currently implementing a solution.
- monitoring · Mar 31, 2026, 04:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Mar 31, 2026, 04:14 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Luma Health Web (next.lumahealth.io)
Timeline · 3 updates
- investigating · Mar 30, 2026, 05:08 PM UTC
Users may experience intermittent issues when accessing https://next.lumahealth.io. Our Engineering is working on it with the highest possible priority. We will provide updates as soon as they become available. We appreciate your patience and collaboration.
- monitoring · Mar 30, 2026, 05:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Mar 30, 2026, 06:39 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Slowness across Luma Platform ResolvedStarted Jun 11, 2026, 04:31 PM UTC · Resolved Jun 11, 2026, 07:58 PM UTC · 3h 26m
- Navigator Slowness Affecting Voice ResolvedStarted May 18, 2026, 03:19 PM UTC · Resolved May 18, 2026, 04:35 PM UTC · 1h 15m
- SFTP Service Disruption ResolvedStarted May 06, 2026, 12:59 PM UTC · Resolved May 06, 2026, 12:59 PM UTC · —
- Slowness across Luma Platform ResolvedStarted Mar 30, 2026, 08:25 PM UTC · Resolved Mar 31, 2026, 04:14 AM UTC · 7h 48m
- Luma Health Web intermittent issues ResolvedStarted Mar 30, 2026, 05:08 PM UTC · Resolved Mar 30, 2026, 06:39 PM UTC · 1h 31m