Resolved after 2 hours 44 minutes, affecting EHR/PM Integration System, on December 4, 2025.
The Cerner/Oracle FHIR API performance has returned to normal levels. For more information about todays API performance issue, please contact Cerner/Oracle and they can provide root cause once available.
Affected components
Update timeline
- investigating Dec 04, 2025, 04:54 PM UTC
Our Integrations Monitoring detected that Cerner/Oracle are experiencing a performance issue with their API's effective 8:32 AM PST. We wanted you to be aware that this has been escalated to Cerner/Oracle and they are working the issue.
- investigating Dec 04, 2025, 05:26 PM UTC
The Cerner/Oracle team continues to troubleshoot the ongoing API issue. At this time we have no ETA on a resolution. We will provide you with updates as soon as they become available. Thanks for your patience and collaboration.
- monitoring Dec 04, 2025, 05:53 PM UTC
The Cerner/Oracle FHIR API performance has returned to normal levels. For more information about todays API performance issue, please contact Cerner/Oracle and they can provide root cause once available.
- resolved Dec 04, 2025, 07:38 PM UTC
This incident has been resolved.
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