Luma Health incident

Slowness across Luma Platform

Luma Health is currently experiencing a minor incident affecting Luma Health Web (next.lumahealth.io), which began 2h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 06:36 PM UTC
Resolved
Ongoing
Duration
● 1h 44m
Detected by Pingoru
Jun 17, 2026, 06:36 PM UTC

Affected components

Luma Health Web (next.lumahealth.io)

Update timeline

  1. investigating Jun 17, 2026, 06:36 PM UTC

    We are currently investigating reports of slow performance affecting the Luma Platform. Our engineering team has been engaged and is actively investigating the root cause. Users may experience slower than normal load times and delayed responses during this time.

  2. monitoring Jun 17, 2026, 06:53 PM UTC

    We have identified the root cause of the slow performance affecting the Luma Platform and have implemented a fix. Our engineering team is actively monitoring the systems to confirm full recovery.

  3. monitoring Jun 17, 2026, 07:43 PM UTC

    Our engineering team continues to monitor the Luma Platform following the fix implemented earlier. Performance metrics are trending in the right direction and systems are stabilizing.