Resolved after 2 hours 12 minutes, affecting Luma Health Web (next.lumahealth.io), on June 17, 2026.
This incident has been resolved. All Luma systems are now operating normally. The performance degradation was caused by an unexpectedly high load on our platform, which impacted response times across all systems. Our engineering team responded quickly, identified the root cause, and implemented the necessary changes to stabilize the environment. We apologize for any disruption this may have caused to your workflows and thank you for your patience throughout this incident.
Affected components
Update timeline
- investigating Jun 17, 2026, 06:36 PM UTC
We are currently investigating reports of slow performance affecting the Luma Platform. Our engineering team has been engaged and is actively investigating the root cause. Users may experience slower than normal load times and delayed responses during this time.
- monitoring Jun 17, 2026, 06:53 PM UTC
We have identified the root cause of the slow performance affecting the Luma Platform and have implemented a fix. Our engineering team is actively monitoring the systems to confirm full recovery.
- monitoring Jun 17, 2026, 07:43 PM UTC
Our engineering team continues to monitor the Luma Platform following the fix implemented earlier. Performance metrics are trending in the right direction and systems are stabilizing.
- resolved Jun 17, 2026, 08:49 PM UTC
This incident has been resolved. All Luma systems are now operating normally. The performance degradation was caused by an unexpectedly high load on our platform, which impacted response times across all systems. Our engineering team responded quickly, identified the root cause, and implemented the necessary changes to stabilize the environment. We apologize for any disruption this may have caused to your workflows and thank you for your patience throughout this incident.
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