Resolved after 2 hours 40 minutes, affecting Luma Health Web (next.lumahealth.io) and Luma Health API and 1 more, on September 23, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Luma Health Web (next.lumahealth.io)Luma Health APICommunication ServicesEHR/PM Integration SystemReporting and Datawarehouse
Update timeline
- investigating Sep 23, 2025, 06:21 PM UTC
We're experiencing system delays and are currently looking into the issue.
- investigating Sep 23, 2025, 06:54 PM UTC
We are continuing to investigate this issue.
- investigating Sep 23, 2025, 07:16 PM UTC
We are continuing to investigate this issue.
- identified Sep 23, 2025, 08:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 23, 2025, 08:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2025, 09:02 PM UTC
This incident has been resolved.
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