Luma Health incident
Intermittent Loading Issues - Forms, Checklists & Clinic App
Resolved after 43 minutes, affecting Luma Health Web (next.lumahealth.io), on September 18, 2026.
This incident has been resolved. Forms, Checklists, and the Clinic app are now loading normally. Our Engineering team confirmed the fix and will continue to monitor the situation to ensure stability. We apologize for any inconvenience this may have caused and thank you for your patience.
Affected components
Update timeline
- investigating Sep 18, 2026, 06:26 PM UTC
We are currently investigating reports of slow performance affecting Luma services. Our team is actively working to identify the root cause. We will provide an update as soon as more information is available.
- investigating Sep 18, 2026, 06:48 PM UTC
We are currently experiencing intermittent loading issues affecting Forms, Checklists, and the Clinic app. Our Engineering team has identified the impact and is actively working to resolve it. Other Luma services are not affected at this time. We will provide an update as more information becomes available.
- resolved Sep 18, 2026, 07:09 PM UTC
This incident has been resolved. Forms, Checklists, and the Clinic app are now loading normally. Our Engineering team confirmed the fix and will continue to monitor the situation to ensure stability. We apologize for any inconvenience this may have caused and thank you for your patience.
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