Luma Health incident

System Delays

Minor Resolved View vendor source →

Luma Health experienced a minor incident on August 4, 2025 affecting Luma Health Web (next.lumahealth.io) and Luma Health API and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 03:22 PM UTC
Resolved
Aug 04, 2025, 05:41 PM UTC
Duration
2h 18m
Detected by Pingoru
Aug 04, 2025, 03:22 PM UTC

Affected components

Luma Health Web (next.lumahealth.io)Luma Health APIEHR/PM Integration SystemLuma Health Patient Web (patient.lumahealth.io)

Update timeline

  1. investigating Aug 04, 2025, 03:22 PM UTC

    We're experiencing system delays and are currently looking into the issue. We will post a new update within the next 30 minutes.

  2. identified Aug 04, 2025, 03:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 04, 2025, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 04, 2025, 05:41 PM UTC

    This incident has been resolved.