Is Kustom down?

Last checked 5m ago
Current status
Kustom is up

No incidents right now.

Official status page: https://status.kustom.co · Polled every 5 minutes · 7 components tracked

Kustom is operational right now. Last checked 5m ago; the most recent incident resolved 46d ago.

Real-time Kustom status, recent outages, and incident history — pulled directly from Kustom's official status page at https://status.kustom.co every 5 minutes. Pingoru tracks 7 Kustom services and has captured 6 incidents in the last 90 days (99.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Kustom reports a new incident — free for 5 monitors, no credit card.

Users who monitor Kustom also follow these Sales services: Gong LinkedIn API Kustomer Salesloft Clari Apollo.io Seismic Software Proposify Huggy Mindtickle View all 6,000+ providers
Kustom uptime 99.44% uptime · past 90 days
Mon Wed Fri
MayJunJul
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 20h 16m
    Started Jun 15, 2026, 12:34 PM UTC · Resolved Jun 16, 2026, 08:51 AM UTC
    Checkout
    Timeline · 2 updates
    • investigating · Jun 15, 2026, 12:34 PM UTC

      We are currently investigating an issue affecting a subset of Vipps payments. Some transactions may fail or experience errors during checkout. All other payment methods are unaffected. We will provide an update as soon as we have more information.

    • resolved · Jun 16, 2026, 08:51 AM UTC

      The issue has been identified and a fix has been released.

    Latest: The issue has been identified and a fix has been released.

  2. Resolved
    Started Jun 10, 2026, 11:28 AM UTC · Resolved Jun 10, 2026, 11:28 AM UTC
    Timeline · 1 update
    • resolved · Jun 10, 2026, 11:28 AM UTC

      Between 13:04 and 13:07 CEST on June 10, 2026, a credential rotation in the Token Service caused a ~3-minute window where token-based charges were unavailable, returning 404 errors. Merchants with retry logic in place were able to recover automatically. The issue has been resolved and charging is operating normally.

    Latest: Between 13:04 and 13:07 CEST on June 10, 2026, a credential rotation in the Token Service caused a ~3-minute window where token-based charges were unavailable, returning 404 errors…

  3. Resolved 3d 13h
    Started May 30, 2026, 10:20 PM UTC · Resolved Jun 03, 2026, 12:00 PM UTC
    Checkout
    Timeline · 3 updates
    • investigating · May 30, 2026, 10:20 PM UTC

      We are currently investigating an issue affecting Google Pay on iOS devices. Other payment methods and browsers are unaffected.

    • monitoring · Jun 01, 2026, 09:25 AM UTC

      A temporary fix has been implemented, Google Pay is currently disabled for devices using Safari.

    • resolved · Jun 03, 2026, 12:00 PM UTC

      The issue has been resolved and Google Pay is now available on Safari.

    Latest: The issue has been resolved and Google Pay is now available on Safari.

  4. Resolved 2h 9m
    Started May 26, 2026, 11:06 AM UTC · Resolved May 26, 2026, 01:16 PM UTC
    Order Management
    Timeline · 4 updates
    • identified · May 26, 2026, 11:06 AM UTC

      We're currently investigating an issue affecting part-captures on Klarna orders.

    • identified · May 26, 2026, 11:07 AM UTC

      We are continuing to work on a fix for this issue.

    • identified · May 26, 2026, 11:16 AM UTC

      We’re currently investigating an issue that occurs when capturing the remaining authorized amount on Klarna orders that has already been partially captured. Full captures are not impacted.

    • resolved · May 26, 2026, 01:16 PM UTC

      This incident has been resolved. Any failed captures during the downtime can now be safely retried.

    Latest: This incident has been resolved. Any failed captures during the downtime can now be safely retried.

  5. Resolved 2h 6m
    Started May 11, 2026, 10:50 AM UTC · Resolved May 11, 2026, 12:56 PM UTC
    Checkout
    Timeline · 2 updates
    • investigating · May 11, 2026, 10:50 AM UTC

      Our provider, Signicat, is currently experiencing degraded performance, which may affect identity and age verification services. We are monitoring the situation. You can find more information on https://status.signicat.com/

    • resolved · May 11, 2026, 12:56 PM UTC

      Our provider, Signicat, has resolved the issue on their end. The issue impacted merchants between 12:12 and 14:06 CET.

    Latest: Our provider, Signicat, has resolved the issue on their end. The issue impacted merchants between 12:12 and 14:06 CET.

Outage history

Past 90 days · 5 incidents View full outage history →