Kustom experienced a notice incident on October 9, 2026 affecting Checkout and Klarna Payments - Europe, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
CheckoutKlarna Payments - Europe
Update timeline
- identified Oct 09, 2026, 05:02 PM UTC
BankID is currently experiencing an outage, causing payment failures across services that rely on BankID, including Swish and Klarna. We’re monitoring and will update once BankID is restored.
- monitoring Oct 09, 2026, 05:15 PM UTC
BankID has recovered and payments in Sweden are back to normal since around 19:08 CEST. We’re monitoring and will resolve once BankID confirms full recovery.
- resolved Oct 09, 2026, 05:28 PM UTC
BankID has confirmed the outage is resolved. Payments in Sweden, including Swish, Klarna and BankID verification, have been working normally since around 19:08 CEST. This incident is now closed.