Kore.ai incident
Intermittent Issues Affecting App/Bot Training on JP Search Instance
Resolved after 3 hours 9 minutes, affecting Search Service, on July 1, 2026.
We are continuing to monitor the system to ensure stability
Affected components
Update timeline
- investigating Jul 01, 2026, 06:17 AM UTC
We are currently observing intermittent issues affecting the App/Bot Training on the JP Search instance. Our engineering team is actively investigating the issue and working to identify the root cause and restore normal service as quickly as possible. We will continue to provide updates as more information becomes available.
- monitoring Jul 01, 2026, 06:32 AM UTC
The App/Bot Training issue has been resolved, and the affected functionality has been restored. Our teams will continue to closely monitor the system to ensure stability and verify that the issue does not recur.
- monitoring Jul 01, 2026, 06:32 AM UTC
We are continuing to monitor the system to ensure stability
- resolved Jul 01, 2026, 09:27 AM UTC
This incident has been resolved at 11:45 AM IST.
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