Kore.ai incident

Investigating: Dutch-language bot requests failing in DE Region

Resolved after 1 hour 53 minutes, affecting Bot Uptime, on October 22, 2026.

monitoring Oct 22, 2026, 08:30 AM UTC

The issue has been resolved and we are monitoring the progress

Started
Oct 22, 2026, 08:17 AM UTC
Resolved
Oct 22, 2026, 10:11 AM UTC
Duration
1h 53m
Detected by Pingoru
Oct 22, 2026, 08:17 AM UTC

Affected components

Bot Uptime

Update timeline

  1. identified Oct 22, 2026, 08:17 AM UTC

    Following the DE region release of XO/UXO Platform Version 10.30.1/11.29.1, the Dutch Language Bots are returning errors. We identified the issue and working on resolving it.

  2. monitoring Oct 22, 2026, 08:30 AM UTC

    The issue has been resolved and we are monitoring the progress

  3. resolved Oct 22, 2026, 10:11 AM UTC

    The issue has been resolved around 1:52 PM IST hours.

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