Kore.ai incident

Kore Japan Region - Kore Voice gateway service is experiencing a partial service disruption

Major Resolved View vendor source →

Kore.ai experienced a major incident on July 1, 2026 affecting Kore IVR, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 01:10 AM UTC
Resolved
Jul 01, 2026, 01:29 AM UTC
Duration
19m
Detected by Pingoru
Jul 01, 2026, 01:10 AM UTC

Affected components

Kore IVR

Update timeline

  1. identified Jul 01, 2026, 01:10 AM UTC

    Kore Japan Region - Kore Voice gateway service is experiencing a partial service disruption. We are actively working on remediating the issue, and we will keep you posted.

  2. resolved Jul 01, 2026, 01:29 AM UTC

    This incident has been now resolved. Our team will continue to monitor to ensure the stability of the services.