Kore.ai incident
US Region - Degraded performance of analytics dashboard observed on XO11.
Minor Vendor's status page →
Resolved after 49 minutes, affecting Bot Builder, on May 21, 2026.
A fix has been implemented and we are monitoring the system behaviour.
Affected components
Bot Builder
Update timeline
- investigating May 21, 2026, 05:31 PM UTC
We are currently investigating the issue.
- identified May 21, 2026, 05:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 21, 2026, 06:03 PM UTC
A fix has been implemented and we are monitoring the system behaviour.
- resolved May 21, 2026, 06:21 PM UTC
This incident has been resolved.
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