Resolved after 20 minutes, affecting Bot Uptime and APIs and 1 more, on November 7, 2026.
Status Update: No Service Impact There is no outage or impact to end customers, bots, or applications. All platforms remain fully operational and services are functioning as expected.The alert was triggered due to a technical glitch with the monitoring server and does not indicate an actual service disruption. As there is no outage or customer impact, this alert is being closed.
Affected components
Update timeline
- investigating Nov 07, 2026, 04:42 AM UTC
We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]
- resolved Nov 07, 2026, 05:03 AM UTC
Status Update: No Service Impact There is no outage or impact to end customers, bots, or applications. All platforms remain fully operational and services are functioning as expected.The alert was triggered due to a technical glitch with the monitoring server and does not indicate an actual service disruption. As there is no outage or customer impact, this alert is being closed.
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