Kore.ai incident
Investigating Outages on US Instance Agent Platform V1
Resolved after 35 minutes, affecting Agentic App and Tool and 1 more, on November 5, 2026.
The required mitigation steps have been successfully implemented, and efforts to restore the affected services are underway. We will continue to monitor the services and provide further updates as necessary.
Affected components
Update timeline
- investigating Nov 05, 2026, 11:38 AM UTC
We are currently investigating the issue.
- investigating Nov 05, 2026, 11:56 AM UTC
Our teams are actively working to restore the affected services. Due to the ongoing outage, users may experience issues logging in. We will continue to provide updates in this thread as we make progress toward full service restoration.
- monitoring Nov 05, 2026, 12:05 PM UTC
The required mitigation steps have been successfully implemented, and efforts to restore the affected services are underway. We will continue to monitor the services and provide further updates as necessary.
- resolved Nov 05, 2026, 12:13 PM UTC
This incident has been resolved.
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