Kajabi incident

CEDS setup failing

Notice Resolved View vendor source →

Kajabi experienced a notice incident on August 6, 2025, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 06:37 PM UTC
Resolved
Aug 06, 2025, 08:29 PM UTC
Duration
1h 51m
Detected by Pingoru
Aug 06, 2025, 06:37 PM UTC

Update timeline

  1. investigating Aug 06, 2025, 06:37 PM UTC

    We're currently investigating an issue that is causing new Custom Email Domain(CEDS) connections to fail. We will keep you posted as soon as we have information to share.

  2. identified Aug 06, 2025, 08:19 PM UTC

    We have identified the root cause of the issue and are actively working on a resolution. We will continue to keep you updated.

  3. resolved Aug 06, 2025, 08:29 PM UTC

    This incident has been resolved.