Kajabi experienced a notice incident on June 26, 2026, lasting 2h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 26, 2026, 05:41 PM UTC
We've identified an issue affecting the text field in email campaigns. Our engineering team is investigating the root cause and working to resolve this as quickly as possible. We'll provide updates as soon as we have more information.
- identified Jun 26, 2026, 05:50 PM UTC
We've identified the root cause of the text field issue in email campaigns. Our engineering team is actively working on a fix and will deploy it as soon as it's ready. Thank you for your patience.
- identified Jun 26, 2026, 06:28 PM UTC
We are continuing to work on a fix for this issue. We've identified that this also affects Coaching live room sessions. We'll continue to provide updates as soon as we have more information.
- monitoring Jun 26, 2026, 06:50 PM UTC
A fix has been implemented. We're monitoring the situation closely to ensure everything is working as expected.
- resolved Jun 26, 2026, 07:41 PM UTC
This incident has been resolved.