Is Kajabi down?
Last checked 3m agoSome Kajabi Payments fee invoices may be incomplete. Kajabi hasn't marked any component as affected.
Kajabi is reporting an incident right now (last checked 3m ago). Some Kajabi Payments fee invoices may be incomplete. Kajabi hasn't marked any component as affected.
Real-time Kajabi status, recent outages, and incident history: pulled directly from Kajabi's official status page at status.kajabi.com every 5 minutes. Pingoru tracks 9 Kajabi services and has captured 14 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Kajabi reports a new incident, free for 3 monitors, no credit card.
Active incident 1
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Timeline · 1 update
- identified · Oct 29, 2026, 09:31 PM UTC
Some Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This can include fees from instant payouts. We’ve found the cause and are working on a fix. Your payments and payouts are not affected. This only impacts the Payment Processing Fee Invoices.
Latest: Some Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This can include fees from…
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Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- monitoring · Oct 21, 2026, 12:40 AM UTC
We’ve applied a fix for the mobile app login issue. If you’re still experiencing issues, please make sure you’ve updated to the latest version of the Kajabi mobile app from the App Store or Google Play. You can find the iOS App here: https://apps.apple.com/us/app/kajabi/id1485646310 You can find the Android App here: https://play.google.com/store/apps/details?id=kajabi.kajabiapp&hl=en_US
- resolved · Oct 26, 2026, 06:23 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 2 updates
- investigating · Oct 20, 2026, 11:20 PM UTC
We’re investigating reports that members are having trouble logging in to the Kajabi mobile app. Members may see errors or be unable to sign in. Logging in on a browser is not affected.
- resolved · Oct 21, 2026, 12:34 AM UTC
This incident is now resolved.
Latest: This incident is now resolved.
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Timeline · 2 updates
- monitoring · Oct 19, 2026, 03:38 PM UTC
Some users of the Kajabi Mobile App are seeing an “An unknown error has occurred” message. To fix it, delete the Kajabi Mobile App from your phone and reinstall it from the App Store or Google Play. Once you sign back in, the app should work normally. You can find the iOS App here: https://apps.apple.com/us/app/kajabi/id1485646310 You can find the Android App here: https://play.google.com/store/apps/details?id=kajabi.kajabiapp&hl=en_US If you still see the error after reinstalling, please reach out to our support team and we’ll be happy to help.
- resolved · Oct 21, 2026, 12:33 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 4 updates
- investigating · Sep 22, 2026, 07:31 PM UTC
We've identified an issue where the unsubscribe link in email broadcasts is leading to a 404 error page. We're currently investigating and will share updates as we learn more.
- investigating · Sep 22, 2026, 07:33 PM UTC
We've identified an issue where the unsubscribe link in email broadcasts is leading to a 404 error page. The unsubscribe button at the top of the email is not affected and continues to work as expected. We're currently investigating and will share updates as we learn more.
- identified · Sep 22, 2026, 11:23 PM UTC
We've identified the cause of this issue was from a recent update made by one of our third-party vendors, and they are actively working to roll it back. The unsubscribe option at the top of the email, if available, is not affected and continues to work as expected. We'll continue to share updates as they become available.
- resolved · Sep 23, 2026, 12:44 AM UTC
Our third-party vendor has deployed a fix, and the unsubscribe link is now working correctly for new email broadcasts. Please note this fix does not apply retroactively — Email Broadcasts sent prior to the fix will still direct to a 404 page when the unsubscribe link is clicked. The unsubscribe option at the top of the email, if available, has remained available throughout and can be used in the meantime. We apologize for the inconvenience and appreciate your patience.
Latest: Our third-party vendor has deployed a fix, and the unsubscribe link is now working correctly for new email broadcasts. Please note this fix does not apply retroactively — Email Bro…
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Timeline · 3 updates
- identified · Sep 18, 2026, 06:02 PM UTC
We've noticed an issue with slow load times or difficulty accessing your sites. We've identified the root cause of the issue and our engineering team is actively working on a fix. We'll continue to post updates here as we make progress.
- monitoring · Sep 18, 2026, 06:25 PM UTC
A fix has been deployed for the site availability issues. We're closely monitoring the results to confirm full resolution and will update this page once we're confident the issue is fully resolved. Thank you for your patience throughout.
- resolved · Sep 18, 2026, 06:39 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Kajabi outage history
10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 9 components checked every 5 minutesThe longest incident in the last year, Support Email Disruption - Please Use Live Chat on March 30, 2026, ran for 9 days. 1 maintenance window announced in the same period.
Most affected components, last 12 months
- App Availability4
Latest incidents
- Some Kajabi Payments fee invoices may be incomplete
Some Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This…
- Kajabi mobile app member login issues
We’ve applied a fix for the mobile app login issue. If you’re still experiencing issues, please make sure you’ve updated to the latest version of the Kajabi…
- Kajabi mobile app member login issues
We’re investigating reports that members are having trouble logging in to the Kajabi mobile app. Members may see errors or be unable to sign in. Logging in on…
- Started Oct 29, 2026, 09:31 PM UTC · ● 4d 14h
- Started Oct 21, 2026, 12:40 AM UTC · Resolved Oct 26, 2026, 06:23 PM UTC · 5d 17h
- Started Oct 20, 2026, 11:20 PM UTC · Resolved Oct 21, 2026, 12:34 AM UTC · 1h 13m
- Started Oct 19, 2026, 03:38 PM UTC · Resolved Oct 21, 2026, 12:33 AM UTC · 1d 8h
- Started Sep 22, 2026, 07:31 PM UTC · Resolved Sep 23, 2026, 12:44 AM UTC · 5h 13m
- Site Availability Issues ResolvedStarted Sep 18, 2026, 06:02 PM UTC · Resolved Sep 18, 2026, 06:39 PM UTC · 36m
- Started Sep 14, 2026, 11:52 PM UTC · Resolved Sep 16, 2026, 04:34 PM UTC · 1d 16h
- Started Sep 10, 2026, 04:00 PM UTC · Resolved Sep 10, 2026, 04:57 PM UTC · 57m