Is Kajabi down?

Last checked 3m ago
Current status
Kajabi is reporting an incident

Some Kajabi Payments fee invoices may be incomplete. Kajabi hasn't marked any component as affected.

Kajabi is reporting an incident right now (last checked 3m ago). Some Kajabi Payments fee invoices may be incomplete. Kajabi hasn't marked any component as affected.

Real-time Kajabi status, recent outages, and incident history: pulled directly from Kajabi's official status page at status.kajabi.com every 5 minutes. Pingoru tracks 9 Kajabi services and has captured 14 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Kajabi reports a new incident, free for 3 monitors, no credit card.

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Kajabi uptime 100.00% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 4d 14h
    Started Oct 29, 2026, 09:31 PM UTC
    Timeline · 1 update
    • identified · Oct 29, 2026, 09:31 PM UTC

      Some Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This can include fees from instant payouts. We’ve found the cause and are working on a fix. Your payments and payouts are not affected. This only impacts the Payment Processing Fee Invoices.

    Latest: Some Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This can include fees from…

Recent outages & incidents

Past 90 days
  1. Resolved 5d 17h
    Started Oct 21, 2026, 12:40 AM UTC · Resolved Oct 26, 2026, 06:23 PM UTC
    Timeline · 2 updates
    • monitoring · Oct 21, 2026, 12:40 AM UTC

      We’ve applied a fix for the mobile app login issue. If you’re still experiencing issues, please make sure you’ve updated to the latest version of the Kajabi mobile app from the App Store or Google Play. You can find the iOS App here: https://apps.apple.com/us/app/kajabi/id1485646310 You can find the Android App here: https://play.google.com/store/apps/details?id=kajabi.kajabiapp&hl=en_US

    • resolved · Oct 26, 2026, 06:23 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 13m
    Started Oct 20, 2026, 11:20 PM UTC · Resolved Oct 21, 2026, 12:34 AM UTC
    Timeline · 2 updates
    • investigating · Oct 20, 2026, 11:20 PM UTC

      We’re investigating reports that members are having trouble logging in to the Kajabi mobile app. Members may see errors or be unable to sign in. Logging in on a browser is not affected.

    • resolved · Oct 21, 2026, 12:34 AM UTC

      This incident is now resolved.

    Latest: This incident is now resolved.

  3. Resolved 1d 8h
    Started Oct 19, 2026, 03:38 PM UTC · Resolved Oct 21, 2026, 12:33 AM UTC
    Timeline · 2 updates
    • monitoring · Oct 19, 2026, 03:38 PM UTC

      Some users of the Kajabi Mobile App are seeing an “An unknown error has occurred” message. To fix it, delete the Kajabi Mobile App from your phone and reinstall it from the App Store or Google Play. Once you sign back in, the app should work normally. You can find the iOS App here: https://apps.apple.com/us/app/kajabi/id1485646310 You can find the Android App here: https://play.google.com/store/apps/details?id=kajabi.kajabiapp&hl=en_US If you still see the error after reinstalling, please reach out to our support team and we’ll be happy to help.

    • resolved · Oct 21, 2026, 12:33 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 5h 13m
    Started Sep 22, 2026, 07:31 PM UTC · Resolved Sep 23, 2026, 12:44 AM UTC
    Timeline · 4 updates
    • investigating · Sep 22, 2026, 07:31 PM UTC

      We've identified an issue where the unsubscribe link in email broadcasts is leading to a 404 error page. We're currently investigating and will share updates as we learn more.

    • investigating · Sep 22, 2026, 07:33 PM UTC

      We've identified an issue where the unsubscribe link in email broadcasts is leading to a 404 error page. The unsubscribe button at the top of the email is not affected and continues to work as expected. We're currently investigating and will share updates as we learn more.

    • identified · Sep 22, 2026, 11:23 PM UTC

      We've identified the cause of this issue was from a recent update made by one of our third-party vendors, and they are actively working to roll it back. The unsubscribe option at the top of the email, if available, is not affected and continues to work as expected. We'll continue to share updates as they become available.

    • resolved · Sep 23, 2026, 12:44 AM UTC

      Our third-party vendor has deployed a fix, and the unsubscribe link is now working correctly for new email broadcasts. Please note this fix does not apply retroactively — Email Broadcasts sent prior to the fix will still direct to a 404 page when the unsubscribe link is clicked. The unsubscribe option at the top of the email, if available, has remained available throughout and can be used in the meantime. We apologize for the inconvenience and appreciate your patience.

    Latest: Our third-party vendor has deployed a fix, and the unsubscribe link is now working correctly for new email broadcasts. Please note this fix does not apply retroactively — Email Bro…

  5. Resolved 36m
    Started Sep 18, 2026, 06:02 PM UTC · Resolved Sep 18, 2026, 06:39 PM UTC
    Timeline · 3 updates
    • identified · Sep 18, 2026, 06:02 PM UTC

      We've noticed an issue with slow load times or difficulty accessing your sites. We've identified the root cause of the issue and our engineering team is actively working on a fix. We'll continue to post updates here as we make progress.

    • monitoring · Sep 18, 2026, 06:25 PM UTC

      A fix has been deployed for the site availability issues. We're closely monitoring the results to confirm full resolution and will update this page once we're confident the issue is fully resolved. Thank you for your patience throughout.

    • resolved · Sep 18, 2026, 06:39 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Kajabi outage history

10 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Kajabi outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 9 components checked every 5 minutes
69incidents recorded
63last 12 months
14last 90 days
17 hourstypical duration, 12 months

The longest incident in the last year, Support Email Disruption - Please Use Live Chat on March 30, 2026, ran for 9 days. 1 maintenance window announced in the same period.

Most affected components, last 12 months

  • App Availability4

Latest incidents

  • Some Kajabi Payments fee invoices may be incomplete October 29, 2026 · still open · notice

    Some Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This…

  • Kajabi mobile app member login issues October 21, 2026 · 6 days · notice

    We’ve applied a fix for the mobile app login issue. If you’re still experiencing issues, please make sure you’ve updated to the latest version of the Kajabi…

  • Kajabi mobile app member login issues October 20, 2026 · 73 minutes · notice

    We’re investigating reports that members are having trouble logging in to the Kajabi mobile app. Members may see errors or be unable to sign in. Logging in on…

Outage history

Past 90 days · 15 incidents View full outage history →