Kajabi incident

"Something went wrong" when accessing the Community Product

Resolved after 1 hour 17 minutes, on August 4, 2026.

monitoring Aug 04, 2026, 04:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 04, 2026, 04:29 PM UTC
Resolved
Aug 04, 2026, 05:46 PM UTC
Duration
1h 17m
Detected by Pingoru
Aug 04, 2026, 04:29 PM UTC

Update timeline

  1. identified Aug 04, 2026, 04:29 PM UTC

    We have identified the cause of the error occurring when accessing the Communities product. Our engineering team is implementing a fix and working as quickly as possible to restore normal functionality. We will share another update once the fix has been deployed.

  2. monitoring Aug 04, 2026, 04:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2026, 05:46 PM UTC

    This incident has been resolved.

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