Kajabi incident
Delays in chat messages and email affecting Kajabi Support interactions
Resolved after 2 hours 44 minutes, on August 3, 2026.
We've noticed some issues affecting our support interactions. There may be a delay in response from our agents. Our chat vendor is investigating and looking to resolve the matter. We'll provide an update soon as we have more information. Please reach out to [email protected] for your needs. Thank you for your continued patience, we will continue to update this page as the situation evolves.
Update timeline
- identified Aug 03, 2026, 02:24 PM UTC
We've noticed some issues affecting our support interactions. There may be a delay in response from our agents. Our chat vendor is investigating and looking to resolve the matter. We'll provide an update soon as we have more information. Please reach out to [email protected] for your needs. Thank you for your continued patience, we will continue to update this page as the situation evolves.
- resolved Aug 03, 2026, 05:09 PM UTC
Our vendor has implemented a fix and this is now resolved.
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