Kajabi incident

Cloudflare Service Issues affecting access to Hero sites with unexpected 500 errors

Notice Resolved View vendor source →

Kajabi experienced a notice incident on August 12, 2025, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2025, 07:37 PM UTC
Resolved
Aug 12, 2025, 10:01 PM UTC
Duration
2h 23m
Detected by Pingoru
Aug 12, 2025, 07:37 PM UTC

Update timeline

  1. investigating Aug 12, 2025, 07:37 PM UTC

    We are aware of a Cloudflare incident that is causing your members to experience an unexpected 500 error when visiting your page. Cloudflare is investigating this issue and we will provide updates to this page as soon as possible.

  2. monitoring Aug 12, 2025, 09:37 PM UTC

    Cloudflare have implemented a fix and resolved their incident. We will continue to monitor the situation.

  3. resolved Aug 12, 2025, 10:01 PM UTC

    This incident has been resolved.