Kajabi experienced a notice incident on September 11, 2025, lasting 5h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 11, 2025, 09:27 PM UTC
We are currently experiencing an issue with Contacts list where it's showing no results. We have already identified the root cause of the issue and are working on pushing out a resolution. We will update you as soon as we have more information.
- monitoring Sep 11, 2025, 09:33 PM UTC
A fix has been implemented and you should now be able to access your contacts without further issues. We are continuing to monitor the situation and continue to post more updates here.
- resolved Sep 12, 2025, 02:28 AM UTC
This incident has been resolved.