Iugu incident

Indisponibilidade nos saques via TED

Critical Resolved View vendor source →

Iugu experienced a critical incident on September 29, 2025 affecting Saque / TED de saída, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 01:19 PM UTC
Resolved
Sep 29, 2025, 02:59 PM UTC
Duration
1h 40m
Detected by Pingoru
Sep 29, 2025, 01:19 PM UTC

Affected components

Saque / TED de saída

Update timeline

  1. identified Sep 29, 2025, 01:19 PM UTC

    Estamos enfrentando uma indisponibilidade nos saques via TED. Nossos engenheiros já estão trabalhando para resolver o quanto antes. Manteremos todos informados.

  2. resolved Sep 29, 2025, 02:59 PM UTC

    Saques via TED foram normalizados.