Iugu incident

Atraso na compensação de boletos.

Major Resolved View vendor source →

Iugu experienced a major incident on December 26, 2025 affecting Boletos, lasting 3h 57m. The incident has been resolved; the full update timeline is below.

Started
Dec 26, 2025, 02:37 PM UTC
Resolved
Dec 26, 2025, 06:34 PM UTC
Duration
3h 57m
Detected by Pingoru
Dec 26, 2025, 02:37 PM UTC

Affected components

Boletos

Update timeline

  1. identified Dec 26, 2025, 02:37 PM UTC

    Estamos enfrentando uma instabilidade no processo de compensação de boletos do dia 23/12. O nosso time técnico já está atuando com agilidade e em breve atualizaremos neste mesmo canal.

  2. resolved Dec 26, 2025, 06:34 PM UTC

    Compensação normalizada.