Iugu incident

Atraso nos saques automáticos

Minor Resolved View vendor source →

Iugu experienced a minor incident on January 28, 2026 affecting Saque / TED de saída, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 01:32 PM UTC
Resolved
Jan 30, 2026, 06:15 PM UTC
Duration
2d 4h
Detected by Pingoru
Jan 28, 2026, 01:32 PM UTC

Affected components

Saque / TED de saída

Update timeline

  1. investigating Jan 28, 2026, 01:32 PM UTC

    Estamos enfrentando uma instabilidade no processo de saques automáticos, podendo causar lentidão ou atraso na criação/efetivação. O nosso time técnico já está atuando. Os status serão atualizados automaticamente.

  2. identified Jan 28, 2026, 01:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 30, 2026, 06:15 PM UTC

    This incident has been resolved.