Iugu experienced a minor incident on January 28, 2026 affecting Saque / TED de saída, lasting 2d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Saque / TED de saída
Update timeline
- investigating Jan 28, 2026, 01:32 PM UTC
Estamos enfrentando uma instabilidade no processo de saques automáticos, podendo causar lentidão ou atraso na criação/efetivação. O nosso time técnico já está atuando. Os status serão atualizados automaticamente.
- identified Jan 28, 2026, 01:33 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 30, 2026, 06:15 PM UTC
This incident has been resolved.