Iugu incident

Instabilidade para realização de saques

Major Resolved View vendor source →

Iugu experienced a major incident on January 9, 2026 affecting Saque / TED de saída, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 03:10 PM UTC
Resolved
Jan 12, 2026, 05:24 PM UTC
Duration
3d 2h
Detected by Pingoru
Jan 09, 2026, 03:10 PM UTC

Affected components

Saque / TED de saída

Update timeline

  1. identified Jan 09, 2026, 03:10 PM UTC

    Identificamos uma instabilidade para realizar saques. Nossos engenheiros já identificaram o problema e estão atuando para corrigir o mais rápido possível.

  2. identified Jan 12, 2026, 05:23 PM UTC

    Normalizado os saques desde o dia 09/01.

  3. resolved Jan 12, 2026, 05:24 PM UTC

    This incident has been resolved.