itsmeDigitalID experienced a major incident on September 29, 2025 affecting Production - Identity - OIDC private key JWT and Production - Identity - OIDC private key JWT and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Production - Identity - OIDC private key JWTProduction - Identity - OIDC private key JWTProduction - Identity - OIDC Client SecretProduction - Identity - OIDC Client SecretProduction - Identity - SOAPProduction - Identity - SOAPProduction - Qualified Electronic Signature - OASIS DSSProduction - Qualified Electronic Signature - OASIS DSSProduction - Qualified Electronic Signature - CSCProduction - Qualified Electronic Signature - CSC
Update timeline
- investigating Sep 29, 2025, 07:23 PM UTC
Dear Partner, Since 20:42 PM CET, we are experiencing a technical problem, impacting all of our QES transactions. Our technical teams are investigating and working on a solution to resolve the issue as fast as possible. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]
- resolved Sep 29, 2025, 08:31 PM UTC
This incident has been resolved.