itsmeDigitalID incident

itsme® P1 Incident OIDC Client Secret services, Qualified Electronic Signature CSC

Resolved after 23 minutes, affecting OIDC private key JWT and OIDC Client Secret and 1 more, on August 26, 2025.

resolved Aug 26, 2025, 11:17 AM UTC

Dear Partner, Our solution has been rolled out and the service has been restored. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]

Started: Aug 26, 2025, 10:54 AM UTC
Resolved: Aug 26, 2025, 11:17 AM UTC
Duration: 23m
Detected by Pingoru: Aug 26, 2025, 10:54 AM UTC

Affected components

OIDC private key JWTOIDC Client SecretSOAPOASIS DSSCSCEnrollment for Belgian citizenEnrollment for International citizenProfile information management for Belgian citizenProfile information management for International citizen

Update timeline

investigating Aug 26, 2025, 10:54 AM UTC

Dear Partner, We are experiencing a technical problem, on our OIDC Client Secret services (OIDC private key JWT and SOAP are NOT impacted) and Qualified Electronic Signature CSC (OASIS DSS is NOT impacted). Our technical teams are investigating and working on a solution to resolve the issue as fast as possible. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]
resolved Aug 26, 2025, 11:17 AM UTC

Dear Partner, Our solution has been rolled out and the service has been restored. We apologize for any inconvenience this may have caused. Best regards, Operations Team [email protected]

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