itsmeDigitalID incident

itsme® E2E / non PROD Incident

Resolved after 3 minutes, affecting OIDC private key JWT and OIDC Client Secret and 1 more, on August 1, 2025.

investigating Aug 01, 2025, 07:14 AM UTC

Dear Partner, We are experiencing a technical problem in E2E / non PROD. Our technical teams are investigating and working on a solution to resolve the issue as fast as possible. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]

Started: Aug 01, 2025, 07:14 AM UTC
Resolved: Aug 01, 2025, 07:18 AM UTC
Duration: 3m
Detected by Pingoru: Aug 01, 2025, 07:14 AM UTC

Affected components

OIDC private key JWTOIDC Client SecretSOAPOASIS DSSCSCEnrollment for Belgian citizenEnrollment for International citizenProfile information management for Belgian citizenProfile information management for International citizen

Update timeline

investigating Aug 01, 2025, 07:14 AM UTC

Dear Partner, We are experiencing a technical problem in E2E / non PROD. Our technical teams are investigating and working on a solution to resolve the issue as fast as possible. We apologize for any inconvenience this may cause. Best regards, Operations Team [email protected]
resolved Aug 01, 2025, 07:18 AM UTC

This incident has been resolved.

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