IronTree Outage History

We are currently experiencing an incident affecting NSX-T network connectivity. The NSX-T environment is currently in a degraded state due to network connectivity issues. This may result in: Intermittent or complete loss of network connectivity to affected virtual machines (VMs). Connectivity issues between VMs and other servers. Intermittent access to services hosted within the affected environment. Our Infrastructure Team is actively investigating the issue and working to restore full network connectivity. We apologize for the disruption and will provide further updates as more information becomes available.

We are still working to resolve the issue and will provide an update as soon as we have a resolution. We apologize for any inconvenience caused at this time.

We are currently investigating reports of an issue affecting our Netbird VPN Management Service. Our team is working to determine the root cause and will provide an update as soon as more information is available. Existing connected sessions should still work but new connections might have trouble connecting. If you are experiencing any issues with your VPN Connection, please log a ticket by emailing [email protected]

We are currently investingating an issue with our calling system. This is affecting all outbound calls. We are working on the issue, please contact [email protected] for urgent queries.

Microsoft has released critical security updates for Windows Server as part of its July 2026 Patch Tuesday. Details here: https://www.bleepingcomputer.com/news/microsoft/microsoft-july-2026-patch-tuesday-fixes-massive-570-flaws-3-zero-days/ We will deploy these updates this weekend as part of our scheduled patching cycle. To ensure continued secure and reliable connectivity to your systems, we are also rolling out an update to our RDP tooling across our client base ahead of the Windows patching. This update can be applied to live systems without disruption, but requires a reboot, which our technical team will perform out of hours. Schedule: Tonight (after hours): RDP tooling update and reboots Tomorrow night: Windows Server security patching In some niche cases with clients with older versions, a reboot during the day may be required. No action is required from your side. If you experience any connectivity issues following the maintenance windows, please contact our support team.

Updated Maintenance Schedule 18:00 – RDP Tool Update & Server Reboots The RDP Tool update has been deployed. Any servers that have not yet completed the update will be rebooted at 18:00 to finalize the installation ahead of this evening's maintenance window. 20:00 – Windows Server Security Patching Scheduled Windows Server security patching will commence at 20:00 as part of our regular maintenance cycle to ensure all systems receive the latest Microsoft security updates. Post-Maintenance Verification We recommend testing connectivity to your systems once the maintenance window has completed. If you experience any issues accessing your systems after the maintenance window, please contact our after-hours support team: Email: [email protected] Phone: 076 102 9813 Our team will be available to provide prompt assistance if required.

We have been advised that the connectivity issue has been resolved, we will be testing the line shortly and will provide updates once we have more information.

One of our upstream internet providers is currently experiencing an outage. Traffic has been successfully rerouted through our redundant connection, and services remain fully operational. Affected Services: No expected degradation in service We will provide an update if the situation changes or once the upstream provider has fully resolved the issue.

Our upstream provider has identified the issue and is actively working on a resolution. SFP modules are currently being replaced as part of the remediation process. We will provide further updates as more information becomes available.

We have identified an issue with our mail rely provider. This is affecting all mail sending for our domain. Please note ticket responses may be delayed until the issue is resolved. Please contact 087 943 2278 for urgent assistance.