Is IronTree down?

We are currently investingating an issue with our calling system. This is affecting all outbound calls. We are working on the issue, please contact [email protected] for urgent queries.

Our pbx system is operational, thank you for your understanding.

Microsoft has released critical security updates for Windows Server as part of its July 2026 Patch Tuesday. Details here: https://www.bleepingcomputer.com/news/microsoft/microsoft-july-2026-patch-tuesday-fixes-massive-570-flaws-3-zero-days/ We will deploy these updates this weekend as part of our scheduled patching cycle. To ensure continued secure and reliable connectivity to your systems, we are also rolling out an update to our RDP tooling across our client base ahead of the Windows patching. This update can be applied to live systems without disruption, but requires a reboot, which our technical team will perform out of hours. Schedule: Tonight (after hours): RDP tooling update and reboots Tomorrow night: Windows Server security patching In some niche cases with clients with older versions, a reboot during the day may be required. No action is required from your side. If you experience any connectivity issues following the maintenance windows, please contact our support team.

Updated Maintenance Schedule 18:00 – RDP Tool Update & Server Reboots The RDP Tool update has been deployed. Any servers that have not yet completed the update will be rebooted at 18:00 to finalize the installation ahead of this evening's maintenance window. 20:00 – Windows Server Security Patching Scheduled Windows Server security patching will commence at 20:00 as part of our regular maintenance cycle to ensure all systems receive the latest Microsoft security updates. Post-Maintenance Verification We recommend testing connectivity to your systems once the maintenance window has completed. If you experience any issues accessing your systems after the maintenance window, please contact our after-hours support team: Email: [email protected] Phone: 076 102 9813 Our team will be available to provide prompt assistance if required.

This incident has been resolved.

We are investigating reports of Internet related connectivity

We have identified the issue pertaining to a specific host in our cluster, we have isolated the host from the cluster and we are investigating. Internet Connectivity outage was related to this host. Please report any connectivity issues over the weekend to our support team.

This incident has been resolved.

We are investigating an outage from OpenVPN affecting clients connecting to our VPS using Cloud Connexa license. A ticket has been raised with OpenVPN, and we are actively investigating.

OpenVPN have advised that a fix has been implemented and they are currently monitoring the affected services. We will provide an Incident Report once it has been received from OpenVPN. We appreciate your patience while the matter is being monitored.

The OpenVPN clients using CloudConnexa is back up and running. If you continue to experience any issues, please reach out to [email protected]. Thank you for your understanding and patience.

We are investigating reports of internet connectivity intermittent issues. We will be shutting down our Liquid Internet line temporarily while we troubleshoot with our provider. We apologize for this affect on business operations and we are actively troubleshooting the issue. Please contact [email protected] if you require additional information.

We have been advised that the connectivity issue has been resolved, we will be testing the line shortly and will provide updates once we have more information.

Our initial testing shows that the line has been restored and it is routing correctly. We will continue to monitor. If you are experiencing disconnects with your vpn or internet connection to our environment, please contact our support at your earliest convenience. We will feedback with more info on the fault, once recieved by our vendor.

We are currently investigating reports of intermittent internet connectivity issues again affecting some services. As part of our troubleshooting process, we will be temporarily shutting down our Liquid Internet line again while we work with our provider to identify and resolve the issue. We apologize for the impact this may have on business operations. Our team is actively working to restore full stability as quickly as possible. For additional information or assistance, Please contact [email protected] if you require additional information.

We have been notified by our ISP that the fault affecting clients routing through certain Internet Service Providers in Cape Town has been resolved. Traffic on the affected line has been rerouted, and the line has been re-enabled. We are currently monitoring and testing connections.

Testing has confirmed that the affected line is now stable and performing as expected. We will continue to monitor connectivity through the night for any further issues.

Continuous testing has confirmed that the affected line is now stable and performing as expected. Services have been restored and are operating normally. An incident report will be made available once it has been received from the vendor. Thank you for your patience and understanding during this incident. For additional information or assistance, please contact [email protected]