IronTree incident
Intermittent Issues with Backup Email Notifications
IronTree experienced a minor incident on September 3, 2026 affecting IronTree Backup Web Console and IronTree Backup Storage, lasting 3d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 11:06 AM UTC
We are currently experiencing intermittent issues with Backup Email Notifications. As a result, some backup success and failure notifications may be delayed or not delivered. Please Note: This issue affects email notifications only and does not necessarily indicate a problem with your backups. To verify the status of your backups, please log in to the backup management portal and review the backup status directly. Login Page: loveyourdata.za.irontree.cloud We are actively investigating the issue and will provide updates as soon as more information becomes available. We apologize for any inconvenience and appreciate your patience.
- resolved Sep 07, 2026, 07:02 AM UTC
We have identified the issue and applied the fix. We are continuing to monitor for any issues. For any further issues and or queries, please email [email protected]