IronTree experienced a minor incident on April 8, 2026 affecting Disaster Recovery, lasting 1d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Disaster Recovery
Update timeline
- monitoring Apr 08, 2026, 12:52 PM UTC
We have been notified by Acronis that the Disaster Recovery Web Console is having issues. Service impact: Some customers might be unable to reach Management Console. Affected by incident: Management console We are busy monitoring this with Acronis and will provide feedback once resolved.
- monitoring Apr 08, 2026, 01:38 PM UTC
Based on our internal testing, systems have been restored. We will close out the incident once we have confirmation from Acronis.
- resolved Apr 10, 2026, 08:03 AM UTC
This incident has been resolved.