IronTree experienced a minor incident on May 19, 2026 affecting VPS Hosting, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2026, 07:50 AM UTC
We are investigating an outage from OpenVPN affecting clients connecting to our VPS using Cloud Connexa license. A ticket has been raised with OpenVPN, and we are actively investigating.
- monitoring May 19, 2026, 12:06 PM UTC
OpenVPN have advised that a fix has been implemented and they are currently monitoring the affected services. We will provide an Incident Report once it has been received from OpenVPN. We appreciate your patience while the matter is being monitored.
- resolved May 20, 2026, 08:17 AM UTC
The OpenVPN clients using CloudConnexa is back up and running. If you continue to experience any issues, please reach out to [email protected]. Thank you for your understanding and patience.