IronTree experienced a major incident on August 13, 2026 affecting IronTree EverFiles, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 07:11 AM UTC
We are aware of a login issue with Everfiles and we are currently investigating. We will provide updates as the investigation and resolution progresses.
- monitoring Aug 13, 2026, 07:30 AM UTC
We have identified the issue and applied the fix. We are continuing to monitor for any further issues.
- monitoring Aug 13, 2026, 12:32 PM UTC
All Everfiles services are operational and stable. Incident overview A bug in our automated certificate renewal process prevented renewed certificates from being applied to the Everfiles platform, resulting in a service interruption. The underlying fault has been corrected and the renewal process verified, so future certificate updates will apply automatically without interruption. We are actively monitoring for any further issues. We apologise for the inconvenience caused.
- resolved Aug 14, 2026, 01:44 PM UTC
This incident has been resolved.