IronTree incident

Email Relay Outage

Notice Resolved View vendor source →

IronTree experienced a notice incident on February 25, 2026, lasting 5h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 08:25 AM UTC
Resolved
Feb 25, 2026, 01:39 PM UTC
Duration
5h 14m
Detected by Pingoru
Feb 25, 2026, 08:25 AM UTC

Update timeline

  1. identified Feb 25, 2026, 08:25 AM UTC

    We have identified an issue with our mail rely provider. This is affecting all mail sending for our domain. Please note ticket responses may be delayed until the issue is resolved. Please contact 087 943 2278 for urgent assistance.

  2. resolved Feb 25, 2026, 01:39 PM UTC

    Our email relay issue has been resolved with our service provider. Their system incorrectly flagged our account and has since been rectified.