iPipeline incident

Sev2 - COF - Receiving an error when siging - PROD

Resolved after 4 minutes, affecting Illustrations, on April 11, 2025.

investigating Apr 11, 2025, 06:35 PM UTC

We are currently investigating an issue affecting the one-time passcode (OTP) required to log in and continue signing the illustration. This issue appears to be isolated to a single customer, the Catholic Order of Foresters (COF). We will provide additional updates as more information becomes available. --iPipeline Support

Started
Apr 11, 2025, 06:35 PM UTC
Resolved
Apr 11, 2025, 06:39 PM UTC
Duration
4m
Detected by Pingoru
Apr 11, 2025, 06:35 PM UTC

Affected components

Illustrations

Update timeline

  1. investigating Apr 11, 2025, 06:35 PM UTC

    We are currently investigating an issue affecting the one-time passcode (OTP) required to log in and continue signing the illustration. This issue appears to be isolated to a single customer, the Catholic Order of Foresters (COF). We will provide additional updates as more information becomes available. --iPipeline Support

  2. resolved Apr 11, 2025, 06:39 PM UTC

    This was sent in an error , please ignore it. --iPipeline Support

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