iPipeline experienced a minor incident on August 12, 2026 affecting WealthServ Insurance, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 12, 2026, 03:37 PM UTC
We are aware of reports that users are experiencing degraded application performance, resulting in slower response times within the application. Our teams are actively investigating the issue and working to identify the cause. We will continue to provide updates as more information becomes available. -iPipeline Support
- resolved Aug 13, 2026, 08:51 PM UTC
Systems remain stable, with no further recurrence of the issue identified at this time. The team has engaged the product team to conduct additional investigation and determine the root cause. We will continue to monitor the environment closely. -iPipeline Support