iPipeline incident

DocFast - Temporary service interruption - PROD

Critical Resolved View vendor source →

iPipeline experienced a critical incident on August 19, 2026 affecting DocFast, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 01:36 PM UTC
Resolved
Aug 19, 2026, 02:52 PM UTC
Duration
1h 15m
Detected by Pingoru
Aug 19, 2026, 01:36 PM UTC

Affected components

DocFast

Update timeline

  1. investigating Aug 19, 2026, 01:36 PM UTC

    We are currently experiencing a service interruption affecting Docfast, which is preventing users from accessing the application. Our team is actively investigating and working to resolve the issue. We will provide the next update within one hour. -iPipeline Support Team

  2. monitoring Aug 19, 2026, 02:26 PM UTC

    The issue has been remediated, and the DocFast application is now accessible. We are currently monitoring system performance to ensure stability and continued recovery. -iPipeline Support Team

  3. resolved Aug 19, 2026, 02:52 PM UTC

    No further issues have been observed with DocFast, and the application has remained stable. This incident is now considered resolved. -iPipeline Support Team