iPipeline incident

Affirm - Multiple Agents Unable to Upload Documents

Resolved after 1 hour 8 minutes, affecting AFFIRM for Annuities, on August 27, 2026.

resolved Aug 27, 2026, 03:50 PM UTC

As we have not received any new reports of impact, this communication will now be closed. - iPipeline Support

Started
Aug 27, 2026, 02:41 PM UTC
Resolved
Aug 27, 2026, 03:50 PM UTC
Duration
1h 8m
Detected by Pingoru
Aug 27, 2026, 02:41 PM UTC

Affected components

AFFIRM for Annuities

Update timeline

  1. investigating Aug 27, 2026, 02:41 PM UTC

    We are aware of an issue preventing agents from uploading documents. Our team has been engaged and is currently investigating the situation. - iPipeline Support

  2. monitoring Aug 27, 2026, 03:19 PM UTC

    The issue has been resolved. We have validated that users can successfully upload documents and continue with their workflow. - iPipeline Support

  3. resolved Aug 27, 2026, 03:50 PM UTC

    As we have not received any new reports of impact, this communication will now be closed. - iPipeline Support

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