iPipeline incident

LifePipe/Term Quote Inaccessible

Resolved after 18 minutes, affecting iGO, on September 22, 2025.

resolved Sep 23, 2025, 12:09 AM UTC

We have resolved the LifePipe access issues. We are monitoring to ensure that systems are operating normally. We appreciate your patience while we worked through the issue. - The iPipeline Support Team

Started
Sep 22, 2025, 11:51 PM UTC
Resolved
Sep 23, 2025, 12:09 AM UTC
Duration
18m
Detected by Pingoru
Sep 22, 2025, 11:51 PM UTC

Affected components

iGO

Update timeline

  1. investigating Sep 22, 2025, 11:51 PM UTC

    We have been receiving reports that users are unable to access our term quote solution, LifePipe. We are investigating this issue and further updates will be provided as we have more details. - The iPipeline Support Team

  2. resolved Sep 23, 2025, 12:09 AM UTC

    We have resolved the LifePipe access issues. We are monitoring to ensure that systems are operating normally. We appreciate your patience while we worked through the issue. - The iPipeline Support Team

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