iPipeline incident

WealthServ Investments and RepVision Not Available

Resolved after 18 hours 8 minutes, affecting WealthServ Investments, on May 4, 2026.

monitoring May 04, 2026, 05:21 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 04, 2026, 04:54 PM UTC
Resolved
May 05, 2026, 11:03 AM UTC
Duration
18h 8m
Detected by Pingoru
May 04, 2026, 04:54 PM UTC

Affected components

WealthServ Investments

Update timeline

  1. investigating May 04, 2026, 04:54 PM UTC

    We are currently investigating an issue which is preventing Customers from accessing WealthServ Investments and RepVision. A further update will be provided by 1:30 PM ET - The iPipeline Support Team

  2. investigating May 04, 2026, 05:21 PM UTC

    We have resolved the access issue with WealthServ Investments and RepVision. Customers are able to access these systems and we are monitoring to ensure that systems are operating normally. We appreciate your patience while we worked through the issue. - The iPipeline Support Team

  3. monitoring May 04, 2026, 05:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2026, 11:03 AM UTC

    This incident has been resolved. --The iPipeline Team

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